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Operations Management

MBA in Operations Management

The major in operations management provides students with the conceptual foundations, analytic tools, and strategic perspective necessary to manage operations in the service sector. All courses use problems and cases drawn from such industries as retailing, banking, transportation, insurance, and health care to illustrate material that traditionally focuses only on manufacturing. Students learn techniques to imporove efficiency, enhance customer satisfaction, and reduce cost. They also learn the strategic implication and unique role of services.

Courses in Major (12 credits)

Required		Credits
MGT 9500	Management Science	3
MGT 9710	Quantitative Analysis for Service Management	3
MGT 9720	Service Management Strategies	3
Choose one course:
MGT 9560	Management Information Systems	3
MGT 9730	Project Management: Strategic Design and Implementation	3

Note: Students are not limited to taking only four courses in their major and may use their nine general elective credits to take additional courses if they wish.

For further information, contact:

Prof. Louis Stern
Faculty Advisor
Department of Management
(646) 312-3653
Louis_Stern@baruch.cuny.edu

Graduate Admissions

Address: 151 E. 25th St. Room 820 (between Lexington and Third Avenues)
Phone: (646) 312-1300
Fax: (646) 312-1301
Website: Graduate Admissions

Office of Graduate Studies

Full-Time Honors MBA and Accelerated Part-Time MBA Programs:
(646) 312-3130
Maria_DiBenedetto@baruch.cuny.edu
Flex-Time MBA and MS Programs:
(646) 312-3140
Zicklin_Graduate_Advisement@baruch.cuny.edu
Website: Graduate Studies

^{Requirements apply to students admitted in fall 2003 or later. Students admitted prior to fall 2003 who have questions about their program should consult their faculty advisor or the Office of Graduate Studies (see above).}

Zicklin School Of Business

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