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Raquel Benbunan-Fich
Assistant Professor of Information Systems
raquel_benbunanfich@baruch.cuny.edu
http://cisnet.baruch.cuny.edu/fich/
Education:
BS Universidad Simon Bolivar, Venezuela Computer Engineering 1986 MBA IESA Institute of Graduate Studies in Business Administration, Venezuela 1989 PhD Rutgers University Management Information Systems 1997
Areas of Expertise:
Computer-Mediated Communication and Asynchronous Learning Networks, Electronic Commerce and Web Site Evaluation, Organizational and Social Impacts of Information Technology
Selected Publications:
"Improving Education and Training with Information Technology." Communications of the ACM, 45 (6): 94-99, June 2002."AmericanGreetings.com" (with M. Gallivan). Case Research Journal, 22 (2): 85-100, Spring 2002.
"Using Protocol Analysis to Evaluate the Usability of a Commercial Web Site." Information and Management, 39 (2): 151-63, December 2001.
"Impacts of Asynchronous Learning Networks on Individual and Group Problem Solving: A Field Experiment" (with S. R. Hiltz). Group Decision and Negotiation, 8: 409-26, September 1999.
"Assessing Learning Effectiveness of Computer-Mediated Communications in the Classroom." Journal of Computer Information Systems, 39 (4): 82-97, Summer 1999.
Academic Activities:
Coordinator, Undergraduate Core Course
Professional Activities:
Member, International Board of Editors, Journal of IT Education.Ad hoc referee, MIS Quarterly, Information Systems Research, Information Technology and People, Journal of Computer-Mediated Communication, Journal of Systems and Information Technology, and Journal of Applied Management and Entrepreneurship.
Reviewer, Hawaii International Conference on System Sciences, Association for Information Systems, Eastern Academy of Management, North American Case Research Association, and ED-MEDIA (World Conference on Education, Multimedia and Hypermedia).
Awards, Honors, etc.:
Faculty Excellence Award in Research, Stillman School of Business, Seton Hall University, 2000-01.Outstanding Graduate Faculty, Seton Hall University, 1999-2000.
Outstanding Undergraduate Faculty, Stern School of Business, New York University, 1997-98.
Outstanding Management Education and Development Paper, Eastern Academy of Management Annual Conference, for "Leveraging Management Education with Information Technology," 1999.
Fulbright Scholar, 1992-93.