Document Actions
Louis Stern
Associate Professor of Management
Education:
BA Temple University 1964 MS Lehigh University 1966 PhD Lehigh University 1970
Areas of Expertise:
Business Management, Operations Management, Total Quality Management, Mathematics
Selected Publications:
"A New Tool for Assessing the Presence of Quality." TQM Magazine, 13 (1): 12-25, 2001."Integrating Technology into a TQ Performance Assessment Model." In Proceedings of the Sixth International Conference on ISO 9000 and TQM. Ayre, Scotland: Paisley University, April 2001.
"An Innovative Approach to Measuring the Success of TQ Programmes." Total Quality Management Journal, (Proceedings of the Fifth World Congress for TQM, Sheffield, England), July 2000, pp. 704-13.
Academic Activities:
Director, Operations Management MBA Program.
Professional Activities:
Consulting to major U.S. companies.
Awards, Honors, etc.:
Paper of the Year, TQM Magazine, 2001.Special Achievement Award, Small Business Administration.
Two-time recipient, Baruch College Excellence in Teaching Award.
