Alex F. Mills - Zicklin School of Business

About

Alex F. Mills is Professor of Operations Management and Academic Director of the Executive MBA in Healthcare Administration. Professor Mills studies operations management with a focus on healthcare services. His research focuses on healthcare system response to disruptions, demand management, allocation of healthcare provider resources, and economic incentives in healthcare. He makes use of a wide range of methodology, including stochastic modeling, optimization, and simulation. His research has been published in Manufacturing & Service Operations Management, Operations Research, and Production and Operations Management. Professor Mills also serves as an Associate Editor at Manufacturing & Service Operations Management and Health Care Management Science.

Professor Mills teaches courses in operations management and business analytics, including process analysis, supply chain management, and healthcare analytics. He currently serves as the Area Coordinator for Operations Management in the Loomba Department of Management.

Prior to his appointment to the Zicklin faculty, Professor Mills was a faculty member at the Indiana University Kelley School of Business.

Publications

M Kamalahmadi, K.M. Bretthauer, J.E. Helm, A.F. Mills, A. Kara, E. Coe, A. Judy-Malcolm, and J. Pan (2022). “Mixing it Up: Operational Impact of Hospitalist Workload”. Management Science in press. https://doi.org/10.1287/mnsc.2022.4342

K. Mayo, G.P. Ball, and A.F. Mills (2022). “CEO Tenure and Recall Risk Management in the Consumer Products Industry”. Production and Operations Management 31(2):743-763. https://doi.org/10.1111/poms.13576

O.E. Cakici and A.F. Mills (2021). “On the Role of Teletriage in Healthcare Demand Management.” Manufacturing and Service Operations Management 23(6):1483-1504. https://doi.org/10.1287/msom.2020.0908

A.F. Mills, J.E. Helm, and Y. Wang (2021). “Surge Capacity Deployment in Hospitals: Effectiveness of Response and Mitigation Strategies.” Manufacturing and Service Operations Management 23(2):367-387. https://doi.org/10.1287/msom.2019.0838

A.F. Mills and J.E. Helm (2020). “Medical Surge: Lessons for a Pandemic from Mass-Casualty Management.” Health Management, Policy, and Innovation (HMPI.org) 5(1) special issue on COVID-19. https://hmpi.org/2020/03/16/medical-surge-lessons-for-a-pandemic-from-mass-casualty-management/

E.M. Webb and A.F. Mills (2019). “Incentive-Compatible Prehospital Triage in Emergency Medical Services.” Production and Operations Management 28(9):2221-2241. https://doi.org/10.1111/poms.12988

D.D. Cho, K.M. Bretthauer, K.D. Cattani, and A.F. Mills (2019). “Behavior-Aware Service Staffing.” Production and Operations Management 28(5):1285-1304.

A.F. Mills, N.T. Argon, and S. Ziya (2018). “Dynamic Patient Distribution in the Aftermath of a Disaster.” Operations Research 66(3):716–732.

A.F. Mills, J.E. Helm, A.F. Jola-Sanchez, M.V. Tatikonda, and B.A. Courtney (2018) “Coordination of Autonomous Healthcare Entities: Emergency Response to Multiple Casualty Incidents.” Production and Operations Management 27(1):184–205.

A.F. Mills (2016). “A Simple Yet Effective Decision Support Policy for Mass-Casualty Triage.” European Journal of Operational Research 253(3):734–745.

A.M. Frame and A.F. Mills (2014). “Condition-Dependent Mate Choice: a Stochastic Dynamic Programming Approach.” Theoretical Population Biology 96:1–7.

A.F. Mills, N.T. Argon, S. Ziya, B. Hiestand, J.E. Winslow (2014). “ReSTART: A Novel Framework For Resource-Based Triage in Mass-Casualty Events.” Journal of Special Operations Medicine 14(1):30–39.

A.F. Mills, N.T. Argon, and S. Ziya (2013). “Resource-Based Patient Prioritization in Mass-Casualty Incidents.” Manufacturing and Service Operations Management 15(3):361–377.

Awards