Professor Alex Mills, currently the academic director of the Zicklin School of Business’ Executive MBA in Healthcare Administration, studies operations management with a focus on healthcare services. His research focuses on healthcare system response to disruptions, demand management, allocation of healthcare provider resources, and economic incentives in healthcare. He makes use of a wide range of methodology, including stochastic modeling, optimization, and simulation. His research has been published in Manufacturing & Service Operations Management, Operations Research, and Production and Operations Management. His working paper was named the 2018 Best Paper by the College of Healthcare Operations Management, Production and Operations Management Society.
Prior to his appointment to the Zicklin faculty, Professor Mills was a faculty member at the Indiana University Kelley School of Business, where taught graduate and undergraduate courses in supply chain management, service systems, and stochastic modeling, and received the prestigious Trustees Teaching Award. Professor Mills received his doctorate from the University of North Carolina at Chapel Hill in 2012.
Cakici and A.F. Mills (2020). “On the Role of Teletriage in Healthcare Demand Management.” Manufacturing and Service Operations Management, accepted.
A.F. Mills, J.E. Helm, and Y. Wang (2020). “Surge Capacity Deployment in Hospitals: Effectiveness of Response and Mitigation Strategies.” Manufacturing and Service Operations Management, in press. https://doi.org/10.1287/msom.2019.0838
A.F. Mills and J.E. Helm (2020). “Medical Surge: Lessons for a Pandemic from Mass-Casualty Management.” Health Management, Policy, and Innovation (HMPI.org) 5(1) special issue on COVID-19. https://hmpi.org/2020/03/16/medical-surge-lessons-for-a-pandemic-from-mass-casualty-management/
E.M. Webb and A.F. Mills (2019). “Incentive-Compatible Prehospital Triage in Emergency Medical Services.” Production and Operations Management 28(9):2221-2241. https://doi.org/10.1111/poms.12988
D.D. Cho, K.M. Bretthauer, K.D. Cattani, and A.F. Mills (2019). “Behavior-Aware Service Staffing.” Production and Operations Management 28(5):1285-1304.
A.F. Mills, N.T. Argon, and S. Ziya (2018). “Dynamic Patient Distribution in the Aftermath of a Disaster.” Operations Research 66(3):716–732.
A.F. Mills, J.E. Helm, A.F. Jola-Sanchez, M.V. Tatikonda, and B.A. Courtney (2018) “Coordination of Autonomous Healthcare Entities: Emergency Response to Multiple Casualty Incidents.” Production and Operations Management 27(1):184–205.
A.F. Mills (2016). “A Simple Yet Effective Decision Support Policy for Mass-Casualty Triage.” European Journal of Operational Research 253(3):734–745.
A.M. Frame and A.F. Mills (2014). “Condition-Dependent Mate Choice: a Stochastic Dynamic Programming Approach.” Theoretical Population Biology 96:1–7.
A.F. Mills, N.T. Argon, S. Ziya, B. Hiestand, J.E. Winslow (2014). “ReSTART: A Novel Framework For Resource-Based Triage in Mass-Casualty Events.” Journal of Special Operations Medicine 14(1):30–39.
A.F. Mills, N.T. Argon, and S. Ziya (2013). “Resource-Based Patient Prioritization in Mass-Casualty Incidents.” Manufacturing and Service Operations Management 15(3):361–377.
POMS College of Healthcare Operations Management Best Paper (2018).
Indiana University Kelley School of Business Operations and Decision Technologies Faculty Scholar (2018).
Indiana University Trustees Teaching Award (2015)
Second prize, INFORMS Public Sector Operations Research Paper Competition (2014)
Finalist, INFORMS Doing Good with Good OR Student Paper Competition (2012)