Shan Li is an Associate Professor of Operations Management in the Narendra Paul Loomba Department of Management at the Zicklin School of Business, Baruch College.
Professor Li’s research interest centers on operations management, with an emphasis on study how human behavior (including the behavior of managers or customers) impact on firms’ operational decisions. Application domains of her research span the areas of supply chain management, product line management, customer value management and health care operations. Her research appears in leading journals such as Management Science, Marketing Science, and Production and Operations Management. She serves as an Associate Editor of Decision Sciences.
Professor Li worked for Amazon, Philips Research and American Express before she joined Baruch College in 2013. She received her PhD from Industrial Engineering and Operations Research at University of California, Berkeley, where she taught undergraduate Service Operations Design and Analysis. At Baruch, Professor Li teaches Operations Management and Business Analytics courses in the undergraduate and MBA program.
Li, S and K. Chen (2020). The Commitment Conundrum of Inventory Sharing. Production and Operations Management, 29(2), 353–370.
Li, S, K. Chen and Y. Rong (2020). The Behavioral Promise and Pitfalls in Compensating Store Managers. Management Science, 66(10), 4899-4919.
Kong, Q. S. Li, N. Liu, C-P. Teo and Z. Yan (2020). Appointment Scheduling under Schedule-Dependent Patient No-show Behavior. Management Science, 66(8), 3480-3500.
Leachman, R. C., Johnston, L., Li, S., & Shen, Z. J. (2014). An automated planning engine for biopharmaceutical production. European Journal of Operational Research, 238(1), 327-338.
Ke, T., Z. J. Shen and S. Li (2013), “How Inventory Cost Influences Introduction Timing of Product Line Extensions”, Production and Operations Management, 22(5), 1214-1231.
Ho, T. H., S. Li, S. Park and Z. J. Shen (2012), “Customer Influence Value and Purchase Acceleration in New Product Diffusion”, Marketing Science, 31(2), 236-256.
PSC-CUNY Research Grant 2014, 2016, 2017
Yahoo Research Lab Research Fund 2014
CFO Pinnacle Award (Highest Honor of American Express Global Finance), 2013
INFORMS Doctoral Colloquium, 2009
Marshall- Oliver -Rosenberger Fellowship, University of California, Berkeley, 2008