Yuan-Mao Kao is an Assistant Professor of Operations Management at the Zicklin School of Business, Baruch College, The City University of New York. His research interests are broadly in revenue management, operation-finance/marketing interface, and supply chain management. He mainly focuses on how companies design policies to deal with information asymmetry or balance exploration-exploitation trade-offs. He recently studies the relevant topics in subscription services.

Prior to Zicklin, Professor Kao received his Ph.D. in Operations Management from the Fuqua School of Business, Duke University. He also got an M.S. degree in Industrial Engineering and a B.B.A. degree in Business Administration from National Taiwan University.